Privacy Policy
Privacy & Cookies Policy
Last Updated: May 2026
Welcome to the Privacy and Cookies Policy for Active BCS. We are committed to protecting and respecting your privacy while providing high-quality engineering, architectural, and building control services. This policy explains how Active Building Control Service Ltd ("we", "us", "our") collects, uses, processes, and protects your personal data when you visit our website (https://activebcs.co.uk/) or engage with our services. It also details your rights under UK data protection laws and how we use cookies on our website.
1. Important Information and Who We Are
Data Controller
Active Building Control Service Ltd is the data controller and is responsible for your personal data.
Company Number: 16519824
Registered Office Address: The Ciba Building, Suite 203, 2nd Floor, Hagley Road, Birmingham, England, B16 9NX
Contact Email: info@activebcs.co.uk
Contact Phone: +44 1212 913340 / +44 7470 000885
If you have any questions about this policy, including any requests to exercise your legal rights, please contact us using the email address above.
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes your first name, last name, and title.
Contact Data: Includes your billing address, property address (for site inspections/drawings), email address, and telephone numbers.
Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types, operating system, and platform used to access this website.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving communications or quotes from us.
We do not collect any Special Categories of Personal Data about you (such as details about your race, religion, health, or political opinions), nor do we collect information about criminal convictions.
3. How Your Personal Data Is Collected
We use different methods to collect data from and about you, including through:
Direct Interactions: You give us your Identity and Contact Data by filling in contact forms on our website, requesting a quote, or corresponding with us by phone, email, or post.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies (see Section 10 below).
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of a Contract: Where we need to process your data to register a project, issue an Initial Notice, review architectural or structural plans, conduct site inspections, or issue a Final Certificate.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., managing our relationship with you, responding to website inquiries, and improving our site metrics).
Compliance with a Legal Obligation: Where we need to comply with UK Building Regulations, statutory consultations, or other legal and regulatory requirements in England and Wales.
Purposes for Which We Will Use Your Personal Data
To register you as a new client and provide structural, architectural, or building control assessments.
To process your inquiry and deliver an accurate fee quote.
To manage our relationship with you (e.g., notifying you about changes to our terms or privacy policy).
To administer and protect our business and this website (including troubleshooting, data analysis, and system testing).
5. Disclosures of Your Personal Data
We may share your personal data with external third parties for the strictly defined purposes set out below:
Statutory Authorities: Local authorities, government bodies, and regulators in England and Wales (such as the Building Safety Regulator) where we are legally required to submit Initial Notices, statutory consultations, or final certifications.
Professional Advisers: Project stakeholders, including your appointed architects, structural engineers, or principal contractors, where necessary to execute the project safely and compliantly.
Service Providers: IT, hosting, and system administration services that support our website and internal business infrastructure.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
6. International Transfers
We do not transfer your personal data outside the United Kingdom (UK). All data processing and storage relating to our website and building control services happen on secure servers located within the UK or jurisdictions offering equivalent adequacy protection under the UK GDPR.
7. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or statutory reporting requirements.
Because we provide Registered Building Control services, structural engineering calculations, and architectural plans, we are bound by professional liabilities. Consequently, we typically retain project files, statutory notices, and related client identity/contact information for a minimum of 15 years following the issuance of a Final Completion Certificate, to comply with structural integrity liabilities and statutory record-keeping rules.
9. Your Legal Rights
Under UK data protection laws, you have specific rights regarding your personal data:
Request access to your personal data (a "data subject access request").
Request correction of the personal data that we hold about you.
Request erasure of your personal data (where there is no overriding legal or statutory requirement for us to keep it).
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at info@activebcs.co.uk. You will not have to pay a fee to access your data, and we aim to respond to all legitimate requests within one month.
Right to Complain
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
10. Cookies Privacy Policy
What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you browse a website. They are widely used to make websites work more efficiently, as well as to provide analytical information to the owners of the site.
How We Use Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good browsing experience and allows us to improve our site layout and performance.
The Types of Cookies We Use
We use the following categories of cookies:
Strictly Necessary Cookies: These are cookies that are required for the basic operation of our website. They include, for example, cookies that allow our contact forms to submit data securely. The website cannot function correctly without them.
Analytical/Performance Cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily (e.g., using Google Analytics metrics).
Third-Party Cookies
Please note that third parties (such as web traffic analysis tools or interactive map features) may also use cookies, over which we have no direct control. These cookies are likely to be analytical/performance cookies or targeting cookies.
How to Manage and Disable Cookies
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
To find out more about cookies, including how to see what cookies have been set and how to manage or delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
Please note that if you use your browser settings to block all cookies (including strictly necessary cookies), you may not be able to access all or parts of our website or experience issues submitting quote request forms.
Get in Touch
Phone: 01217942109
Mobile: 07470000885
Email: info@activebcs.co.uk
Address:
146 the CIBA Building, Suite 203 N 2nd floor, Hagley Road, Birmingham B16 9NX, UK.
© 2026. All rights reserved to Active BCS. Privacy Policy
Forms and Procedures
Company Number 16519824